Terms and Conditions
Terms & Conditions
Last updated: 31 August 2026
Welcome to the New Adventure Homes website. By accessing or using this website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. About New Adventure Homes
New Adventure Homes is an independent estate agency providing residential property sales, lettings, landlord services, property management, property sourcing and related property services.
References to “New Adventure Homes”, “we”, “us” or “our” in these Terms & Conditions mean New Adventure Homes.
References to “you” or “your” mean anyone accessing or using this website.
These website Terms & Conditions apply to your use of our website only. Where you instruct us to provide estate agency, letting, management, valuation or other services, separate terms of business or agreements may apply.
2. Use of Our Website
You may use this website for lawful purposes only.
You must not:
Use the website for any unlawful, fraudulent or misleading purpose.
Attempt to gain unauthorised access to any part of the website or its systems.
Copy, reproduce, modify or distribute website content without our prior written permission.
Use information obtained from the website in a way that could damage New Adventure Homes or another person.
Introduce viruses, malicious software or other harmful material.
We reserve the right to restrict or suspend access to the website where we reasonably believe it is necessary to protect our website, business or users.
3. Property Information
Property details, photographs, floorplans, descriptions, measurements, maps, statements and other information displayed on our website are provided for general information purposes.
While we make reasonable efforts to ensure that property information is accurate and up to date, property particulars may change and errors or omissions may occur.
Property information should not be relied upon as a statement of fact or as a substitute for carrying out your own investigations.
Prospective buyers and tenants should satisfy themselves as to the condition, dimensions, location, tenure, services, fixtures, fittings, planning permissions and other relevant matters relating to a property.
Where appropriate, you should obtain independent professional advice from a solicitor, surveyor, mortgage adviser or other suitably qualified professional before making a decision.
4. Property Availability
Property advertised on our website may become unavailable, withdrawn, let, sold or subject to an offer without notice.
A property being displayed on our website does not guarantee that it remains available.
Similarly, an advertised asking price or rental price may change.
We reserve the right to correct errors, amend property details or remove a property from the website at any time.
5. Property Photographs, Floorplans & Measurements
Photographs and floorplans are intended to provide an indication of a property and its layout.
Furniture, fixtures, fittings, appliances, decorative items and other objects shown in photographs may not be included with the property unless specifically stated.
Floorplans and measurements are provided as a guide and should not be relied upon for determining exact dimensions.
Where measurements are provided, they should be independently verified if they are important to your decision.
6. Website Content
We aim to ensure that the information contained on our website is accurate and current. However, we do not guarantee that the website or all information on it will always be complete, accurate, available or free from errors.
Website content may be updated, changed or removed without notice.
The website may occasionally be unavailable due to maintenance, technical issues or circumstances outside our reasonable control.
7. Intellectual Property
Unless otherwise stated, the content of this website belongs to New Adventure Homes or is used with permission.
This includes, but is not limited to:
Our name and branding
Logos and graphics
Website design
Written content
Photographs
Floorplans
Marketing materials
Other original website content
You may view and use the website for your own personal, non-commercial purposes.
You must not reproduce, copy, republish, modify, distribute or commercially exploit our website content without our prior written permission, except where permitted by law.
8. Third-Party Websites
Our website may contain links to third-party websites, including property portals, professional organisations, service providers or other websites.
These links are provided for convenience only.
New Adventure Homes does not control or accept responsibility for the content, availability, privacy practices or terms of third-party websites.
You should review the relevant third party's own terms and privacy policy before using their services.
9. Contact Forms & Enquiries
Information submitted through our website, including contact forms, property enquiries, valuation requests and landlord enquiries, may be used by us to respond to your request and provide information about our services.
Submitting an enquiry does not create an agency agreement, tenancy, contract for sale or other legal relationship between you and New Adventure Homes.
Any formal instruction to provide our services will be subject to separate terms and conditions.
10. Valuations
Any valuation or property appraisal provided through our website or following an online enquiry is an indication only unless expressly confirmed as a formal valuation by a suitably qualified professional.
An online valuation or initial estimate should not be relied upon for mortgage, taxation, legal or other financial purposes.
A formal valuation may require a physical inspection of the property and may be subject to separate terms.
11. Estate Agency & Property Services
If you instruct New Adventure Homes to act on your behalf in connection with the sale, purchase, letting, management or sourcing of a property, you will be provided with the relevant terms of business.
Those terms will set out the services we will provide, fees, responsibilities, termination provisions and any other conditions applicable to your instruction.
Where required by law, we will provide information about our fees and other relevant charges before you become contractually committed.
For property sales, the terms of your agency agreement will determine matters such as the type of agency arrangement, commission and when fees become payable. GOV.UK confirms that sellers should check their estate agent's contract carefully, including fees and the type of agency agreement.
12. Lettings & Landlord Services
Where we provide letting or property management services, additional terms will apply to the relevant landlord or property owner.
Our services may include, depending on the service selected:
Marketing and letting of property
Tenant referencing
Rent collection
Property management
Landlord advice
Property sourcing
Inventory and condition reports
Arranging relevant safety certification
Other agreed property services
The exact services provided will depend on the package selected and the separate agreement between New Adventure Homes and the client.
Where applicable, our letting services will be provided in accordance with relevant UK legislation and regulatory requirements.
Letting agents in England are also subject to legal requirements concerning fee transparency and, where applicable, client money protection and redress schemes.
13. Fees
Any fees payable for our services will be set out in the relevant terms of business or service agreement.
Website information about our services does not, by itself, constitute a binding quotation or agreement.
Where applicable, additional charges may apply for services requested outside the agreed package. Any such charges will be communicated to you before they are incurred where reasonably practicable.
14. Offers & Negotiations
For properties being sold through New Adventure Homes, submitting an offer does not guarantee that the offer will be accepted.
All offers are subject to the seller's instructions and applicable legal and regulatory requirements.
We will communicate offers to the relevant client in accordance with our legal and professional obligations.
An accepted offer does not itself create a legally binding sale of a property. In England and Wales, a property sale generally becomes legally binding when contracts have been exchanged.
15. Referral Services
From time to time, we may introduce or recommend third-party professionals or businesses, such as solicitors, mortgage advisers, surveyors, contractors or other property-related service providers.
Where we receive a referral fee or other financial benefit for making a recommendation, we will disclose this where required.
You are under no obligation to use a third-party provider recommended by us and are free to choose your own professional advisers.
16. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited.
We will not be responsible for losses arising from your reliance on general website information where you have not independently verified information that should reasonably be verified before making a property decision.
We are not responsible for the content, availability or actions of third-party websites or service providers.
Nothing in these Terms & Conditions affects your statutory rights or our legal obligations to provide services with reasonable care and skill where applicable.
17. Website Security
While we take reasonable steps to protect our website, we cannot guarantee that the website will always be secure or free from viruses or other harmful material.
You are responsible for using appropriate security measures and antivirus protection when accessing the website.
18. Privacy
Your use of this website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and protect personal information submitted through the website.
Where cookies or similar technologies are used, these will be explained in our relevant Cookie Policy or cookie notice.
19. Complaints
We aim to provide a professional, personal and reliable service.
If you are unhappy with our service, please contact us in the first instance so that we can investigate and attempt to resolve your complaint.
Where applicable, New Adventure Homes will follow its formal complaints procedure and relevant redress requirements.
Estate agents in the UK may be required to belong to an approved redress scheme, and consumers can refer unresolved complaints to the relevant scheme where applicable.
Complaints contact:
New Adventure Homes
Northwich, Cheshire
07778908724
sales@newadventurehomes.co.uk
20. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services or legal and regulatory requirements.
The latest version will be published on this page, together with the date it was last updated.
21. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes relating to these Terms & Conditions will be subject to the jurisdiction of the courts of England and Wales, subject to any rights you may have under applicable consumer protection legislation.
22. Contact Us
If you have any questions about these Terms & Conditions or our services, please contact us.
New Adventure Homes
Independent Estate Agents
30 High Street,
Northwich, Cheshire
CW9 5BJ
07778908724
sales@newadventurehomes.co.uk
Website: New Adventure Homes
New Adventure Homes — Independent estate agents covering Cheshire.
Our aim is to provide clear, honest and straightforward property advice, helping you make confident decisions at every stage of your property journey.